The Weekend Update
The Fourth of July holiday weekend is here! We’re going to need Couriers online during the rushes; especially on Sunday which we expect to be the busiest day of the week. Do you plan on cashing in?
Going online in a delivery hot zone during the peak times of lunch (10-2) and dinner (5-9) can help you to be offered as many delivery offers as possible.
You can check your courier app for updates on Milestones and Peak Pay each day.
The Declaration of Badgependence!
This Saturday we commemorate The Declaration of Independence of 13 British Colonies in America from King George III by a bunch of bewigged colonists sitting in a steaming-hot room on a humid summer day in Philadelphia in 1776 (pauses to catch breath).
July Fourth is also the next opportunity for you to earn a digital (not yet offered in physical form) Caviar badge!
Complete at least 1 delivery on Saturday, 7/4/2020, and The Fourth of July 2020 Badge will be revealed to you.
No-Contact Delivery
What is a “No-contact” Delivery?
A “No-contact” Delivery is a completed delivery, where you do not directly hand the food to the customer. Instead, you place the food in a safe, agreed upon location, text a photo to your customer to confirm the food is in its location, and then wait from a comfortable distance for the customer to collect their order.
How do I request to provide a “No-Contact” Delivery?
Text or call the customer via your Courier app. Maybe something like: “Hi, it’s your Courier. I’m healthy, but I’d like to request a “No-Contact Delivery” given everything going on. Is there a safe spot to place your food? I can wait nearby until you come pick it up. Thanks!”
How do I know if a customer requested a “No-Contact” Delivery?
You will either see this request as a text message or in your delivery instructions. You may see customers ask for “No-Contact, “Contactless,” or “Leave at my door” deliveries. In these cases, you’ll follow the same instructions as
How do I complete a “No-Contact” Delivery?
- Agree on a safe, secure, and clean place to place the food.
- Take a photo of the food in its drop-off location, and text that photo to your customer.
- Wait at a comfortable distance for the customer to get their food.
- Mark the order as delivered, and continue delivering as usual!
COVID-19 Resource Center
We have one source for Dashers and Couriers to help you navigate DoorDash and Caviar’s COVID-19-related programs as well as resources regarding relief that may be available under federal stimulus legislation.
Click here to stay up to date on our Coronavirus response.
Now let’s take a quick look at some of your personal stats for the week.
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