The COVID-19 Update

Caviar Open For Business

In response to the public health emergency caused by COVID-19, several jurisdictions have issued orders restricting the movement of individuals, with the exception of certain essential services. Deliveries from restaurants and grocery stores have been deemed essential services in the your jurisdiction, meaning Couriers may continue to perform delivery services.

If a law enforcement officer or other public official attempts to stop you from providing delivery services, please show them this advisory.

Reminder- Protecting yourself and others from the Coronavirus (COVID-19)

With COVID-19 changing processes and protocols, please keep in mind the following:

• If you are experiencing any of symptoms including fever, cough, shortness of breath, sore throat, please do not pickup or deliver any orders.
• Practice social distancing: Please stay 6 feet or about 2 meters apart while waiting for food.
• Do NOT open sealed bags. If you receive a sealed bag, both customers and restaurants require that you do not open the package - even to check the contents. If you want to verify the order, confirm the name and its contents with the restaurant staff.

Pickups At Restaurants

Merchants have begun updating pickup protocols to help keep pickups as low-contact as possible. In order to help ensure smooth and safe pickups, merchants may provide any new pick up instructions in the courier app.

Please pay special attention to these notes, as they may change frequently. If a restaurant appears closed, be sure to check for a pick up window or the drive through (if applicable).

New Restaurant Launch

This past week, we expanded our service area in Greater Philadelphia to include Glen Mills!

We’re excited to be offering new options to diners in this area and have kicked things off by partnering with Terrain at 914 Baltimore Pike.

Keep an eye out as their delivery offers start flowing in!

The Weekend Ahead...

We expect to see high order demand with Caviar this weekend!

Couriers interested in being offered as many delivery opportunities as possible can go online in a delivery hot zone during the busy times of lunch (10-2) and dinner (4-10) this Friday, Saturday, and Sunday.

You can see on which Milestone and Peak Pay are in effect each day by checking your courier app.