Dasher Account Missing Bank Account for Payouts

Hello {% assign name = {{${first_name}}} | split: ' ' %} {{name[0] | default: "there"}},

Your Dasher account is missing bank information and we will not be able to send your payouts.

Follow the instructions below to make updates or set up your direct deposit:

1. Go to Settings in your device and give the Dasher app access to your camera.

2. Launch the Dasher app.

3. Go to the Earnings tab located in the bottom bar.

4. Tap on the red bank symbol at the top right of your screen. Tap Add Bank Account to set up your direct deposit

   • IMPORTANT: Be sure the account provided is a checking account. DoorDash cannot deposit payments into a savings accounts.

   • If you are adding a bank account, the app will prompt you to take a photo of your ID.

   • US - Enter the following details for your bank account:

     • Routing number: 9-numeric digits long
     • Account number: Usually 10-12 numeric digits long

5. You will be prompted to enter a 2-step verification code which will be sent to you via text message.

6. If you do not receive a text, tap Resend Code and redirect the message to your email.

7. If you chose email, check all your email folders for a verification code from DoorDash.

   • Note: This verification code DOES NOT verify your bank details. It only confirms the owner of this Dasher account authorizes the change to direct deposit details.

8. Tap Submit. A success message will pop up to affirm the change.

Note: Anytime you update your banking information you will receive an email from no-reply@doordash.com with the title Dasher Bank Account Information Changed. If you receive this email but did not update your information, please follow the instructions in the email as quickly as possible to ensure your account has not been taken over by a third-party.

Please reply back to this email if you have any questions.

Thanks,

The Caviar Team