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At times, you might be offered delivery containing alcoholic beverages. The following information is intended to help you lawfully deliver alcohol. Please note that you could be held liable if you deliver alcohol to a minor or someone who is visibly intoxicated, so it’s important that you follow this process fully to protect yourself and the customer.
Alcohol Pick Up
Alcohol deliveries cannot be picked up by couriers under 21 years old. Please have your ID ready at pickup if you have accepted an offer with alcohol.
You can see if a delivery offer contains alcohol by checking the item list in the delivery offer screen:
Alcohol Drop Off
When an order contains alcohol, the law requires you to verify the age of the customer before you hand over the alcohol. You can only deliver alcohol if the customer is 21 years of age or older.
To verify age, ask the customer to see a valid ID. Check every customer’s ID every time, even if the customer clearly appears to be over 21. A valid ID must include a photograph and date of birth. For example, acceptable forms of ID may include:
- A valid driver’s license issued by federal, state, county, or municipal government.
- A valid passport.
- An identification card issued by the Armed Forces of the United States that contains the name, date of birth, description, and picture of the person.
Use your judgement: if the customer appears intoxicated, does not have valid ID, or refuses to show his/her identification, please contact live support for assistance.
We encourage everyone to maintain social distancing to the maximum extent feasible during this process. For these orders in particular, masks or facial coverings are recommended.
For more information on Caviar’s ID policy, please visit the FAQ.
Thanks for choosing Caviar and happy delivering.
The Courier Team
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