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All customer orders will be marked “leave at the door” or “no-contact” by default.
This means that, for most deliveries, you’ll see “I’d like a no-contact delivery” followed by specific instructions from your customer. Please keep an eye out for any special instructions from your customer in the app on every order. You can call or text them when you arrive to coordinate completing the delivery.
In order to help ensure smooth and safe deliveries, merchants are also updating pickup protocols and may provide any new pickup instructions in the courier app. If you are picking up a sealed bag, please do not open it to check the contents - work with the restaurant to confirm the order.
You can read more about “no-contact” delivery at this link.
Please continue to check your email for additional updates.
Thank you,
The Courier Team
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