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Hello {% assign name = {{${first_name}}} | split: ' ' %} {{name[0] | default: "there"}},
At Caviar our number one priority is the health and safety of all the members of our community. We are monitoring the outbreak of the novel coronavirus (COVID-19), consulting health experts, and tracking expert recommendations including guidance from the World Health Organization (WHO), the Johns Hopkins University Coronavirus resource center, and local health officials.
We’re also introducing a new COVID-19 Courier Financial Assistance Program. With this program, couriers may qualify for up to two weeks of financial assistance* if they are diagnosed with COVID-19 or put under quarantine individually by a public health agency. To be eligible, couriers must have been active on the Caviar platform for at least 60 days and have completed at least 30 deliveries in the last 30 days.
To learn more about the process or to submit a claim, please click here to open the DoorDash FAQ and follow the required steps.
Please continue to prioritize your own health and safety, and follow public health guidelines around washing your hands, using hand sanitizer, and staying home if you begin to feel ill.
Lastly, we want to acknowledge your incredible efforts out on the roads and all the work you do to serve customers on the Caviar platform. We will continue to provide updates regarding wellness measures and delivery best practices as the situation evolves.
Thank you,
The Caviar Courier Team
Average weekly earnings will be based on your last three months of earnings before the date of infection or quarantine, not including any weeks prior to your first delivery. Courier must have a valid account and be in good standing. Courier must have been on the platform at least sixty (60) days as of the date of infection or quarantine and completed at least thirty (30) deliveries over the thirty (30) days. Upon filing a claim, your Courier account will be temporarily suspended to protect the Caviar community. Caviar reserves the right to modify or cancel this program at any time. Caviar may require verification of COVID-19 infection or quarantine order to provide financial assistance.
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