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Hello {% assign name = {{${first_name}}} | split: ' ' %} {{name[0] | default: "there"}},
It looks like you recently received an email report for your daily activity. We’re writing today to to let you know that as of Monday 11/18/19, we stopped sending daily activity emails to couriers.
We recently launched a new earnings reporting section of the courier app that will give you the same payout information as the daily emails, but in a more interactive and up-to-date interface.
Let’s walk through what we’ve updated to make your earnings more visible to you.
New Daily Dashboard
With this update the first screen you see when you open your app will have a more thorough breakdown of your daily earnings. You will see your total earnings for the day (including Base Pay, Milestones, Peak Pay, and Adjustments) as well as your customer tips and the number of orders completed. It can take up to two hours for Milestones and Customer Tips to update.
This is what it will look like:
Updated Pay History
The updated Earnings Report page in the courier app will now display more detailed information on your weekly and monthly earnings. You will see your total earnings as well as the number of orders you’ve completed and your average earnings per order.
In the monthly earnings section, apart from total earnings, orders completed, and average earnings per order, you will see a graphic that breaks your earnings down by category. You will be able to see how much of what you earned came from Customer Tips, Base Pay, Milestones, Peak Pay, and Adjustments. Below the graph illustrating your monthly earnings, you can click on individual weeks to see your weekly earnings report.
Here’s what that looks like:
In the weekly earnings section, apart from total earnings, orders completed, and average earnings per order, you will see a graph of your earnings by day of week followed by a break down of each order you completed. You can scroll through each order you completed to see how much you earned in Base Pay and Customer Tips.
Here’s what that looks like:
We hope that the new interface helps you to better track your earnings and get the most out of your time delivering with Caviar.
Have a great day, and happy delivering!
Best Regards,
The Courier Team
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