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Hello {% assign name = {{${first_name}}} | split: ' ' %} {{name[0] | default: "there"}},
In an effort to make courier earnings easier to track, we are rolling out a beta version of a new Earnings Report screen in the Payout History section of your app. The new Earnings Report is live in your app now- you may have already noticed it. Let’s walk through what we’ve updated to make your earnings more visible to you.
New Daily Dashboard
With this update the first screen you see when you open your app will have a more thorough breakdown of your daily earnings. You will see your total earnings for the day (including Base Pay, Milestones, Peak Pay, and Adjustments) as well as your customer tips and the number of orders completed. It can take up to two hours for Milestones and Customer Tips to update.
This is what it will look like:
Updated Pay History
The updated Earnings Report page in the courier app will now display more detailed information on your weekly and monthly earnings. You will see your total earnings as well as the number of orders you’ve completed and your average earnings per order.
In the monthly earnings section, apart from total earnings, orders completed, and average earnings per order, you will see a graphic that breaks your earnings down by category. You will be able to see how much of what you earned came from Customer Tips, Base Pay, Milestones, Peak Pay, and Adjustments. Below the graph illustrating your monthly earnings, you can click on individual weeks to see your weekly earnings report.
Here’s what that looks like:
In the weekly earnings section, apart from total earnings, orders completed, and average earnings per order, you will see a graph of your earnings by day of week followed by a break down of each order you completed. You can scroll through each order you completed to see how much you earned in Base Pay and Customer Tips.
Here’s what that looks like:
You are a part of a select group of couriers who will see your earnings reported with our new Earnings Report pages in the app. We hope that the new interface helps you to better track your earnings and get the most out of your time delivering with Caviar.
We’re interested in your feedback. If you have any questions or comments, please send us a message at this link, and we will do our best to get back to you within 24 hours.
Have a great day, and happy delivering!
Best Regards,
Tha Caviar Courier Team
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