The Coronavirus (COVID-19) Rundown
COVID-19 Financial Assistance
Financial Assistance is available for eligible couriers who have been quarantined or diagnosed due to COVID-19. Here are some common questions and answers for the Financial Assistance Program.
What is the COVID-19 Financial Assistance Program?
The COVID-19 Financial Assistance Program supports couriers who have been diagnosed with or quarantined due to COVID-19.
What are the criteria to apply?
Eligible couriers who (1) have tested positive for COVID-19, (2) have been quarantined at a doctor’s suggestion due to COVID-19, or (3) live with someone meeting one of those two conditions may apply.
Will my account be suspended if I submit a claim?
If your claim meets all criteria for eligibility, your account will be suspended for the safety of the platform. If your claim does not meet the criteria, your account should remain active.
If I receive Financial Assistance, how do I get back to working with Caviar?
When you receive the COVID-19 Financial Assistance package, we’ll share an email address for you to use when you have proof that you’re ready to go online again. This email address is just for couriers who have received assistance so that we can get to your request right away.
You can read more about the Financial Assistance program at this link.
Mask Mandates
Many areas around the country are beginning to mandate that all essential workers, including couriers, wear facial coverings when in public spaces.
Law enforcement (and restaurant staff) may stop you, particularly in areas with active mandates, if you do not have the proper equipment.
Remember that masks, hand sanitizer, and gloves are available for free in the special store set up by DoorDash. Please check your email for your unique link.
If you are a new courier or have recently returned to the platform, stay tuned. We’ll continue to work to make this store available for all couriers. Expect an email in the next few days.
Want to learn how to create your own mask? Watch the CDC’s quick video. Read more about mask guidance here.
COVID-19 Resource Center
We continue to work to make information and resources about COVID-19 available to couriers everywhere.
Please visit the COVID-19 Resource Center to stay up-to-date on the latest information around Health and Safety from DoorDash and Caviar and Federal Programs.
What’s More…
Would You Like That Badge Frozen Or On The Rocks?
Tuesday, May 5th, is the date when the people of Mexico celebrate their monumental military victory over the French at The Battle of Puebla in 1862. In the USA it is ceremoniously recognized as yet another excuse to scarf tacos and sip frozen margs (as if we needed one).
It’s also your next opportunity for you to earn a digital (not yet offered in physical form) Caviar badge!
Complete at least 1 delivery on Tuesday, 5/5/2020, and The Cinco De Mayo 2020 Badge will be revealed to you!
If you’re interested in being offered as many delivery opportunities as possible, you can go online in a delivery hot zone during the peak times of lunch (10-2) and dinner (5-9).
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